Useful Information
Everything you need to know before and during your stay on Pico Island
Emergency Services
Emergency Number (Ambulance, Fire, Police): 112
Atlantic Heritage
Address: n29. Canada Nova, Criação Velha - Madalena, 9950-230 Pico Island, The Azores, Portugal
Owner - Manager (WhatsApp): +44 780 794 5542
Booking Manager / Personal Assistant (WhatsApp): +351 962 927 992
Health and Pharmacy
Hospital of Madalena (Centro de Saúde da Madalena)
Madalena Pharmacies
Transportation
Taxi Services (Madalena): +351 918 119 546 | +351 917 537 910 | +351 917 539 115
Azores Airlines (SATA): +351 296 209 720 (for flight bookings and queries)
Atlânticoline ferries run between Pico (Madalena), Faial (Horta), and São Jorge (Velas/Calheta).
Car rental is recommended as the best way to explore Pico Island.
Consular Services
U.S. Consulate Ponta Delgada: +351 296 308 320
British Consulate Lisbon (for Azores region): +351 21 392 4000
Local Tips
The Azores weather can change quickly — always carry layers.
Tap water is safe to drink throughout the Azores.
Most shops and restaurants accept credit cards, but carry some cash for smaller establishments.
Tipping is not obligatory but appreciated (5-10% in restaurants).
The time zone is UTC-1 (Azores Standard Time), one hour behind Lisbon.